Protect Your Business Data
Complete Data Protection with CyberGuardian Protect Cloud Solution
A unified solution that integrates data protection, cybersecurity, and endpoint management—ideal for securely storing critical data
Shield Your Data with CyberGuardian Protect Cloud
CyberGuardian Protect Cloud is a highly recognized cloud backup service that ensures secure data protection and redundancy, supporting more than 20 platforms with *near-zero recovery point and recovery time objectives. It provides comprehensive coverage for data protection, cybersecurity, and endpoint management, making it an excellent choice for enterprises handling sensitive information. Everbex provides CyberGuardian Protect Cloud to meet your business needs.
note: near-zero RPO/RTO capability and fast restore options, but the exact targets must be agreed per workload.
Tier-3 Data Center Hosting
Enterprise Value Features
The initiative unifies data protection and cybersecurity, delivers automated cyber protection, and addresses SAPAS challenges. SAPAS stands for safety, accessibility, privacy, authenticity, and security.
99.9% Uptime SLA
Data Sovereignty
Business Continuity
Unlimited Traffic
CyberGuardian Protect Cloud Plan for 1 Server
VALUE
Comes with 1TB Cloud Storage
PRO
Comes with 2TB Cloud Storage
PREMIUM
Comes with 3TB Cloud Storage
ULTIMATE
Comes with 5TB Cloud Storage
CyberGuardian Protect Cloud Plan for 1 VM
VALUE
Comes with 100GB Cloud Storage
PRO
Comes with 300GB Cloud Storage
PREMIUM
Comes with 500GB Cloud Storage
ULTIMATE
Comes with 1TB Cloud Storage
CyberGuardian Protect Cloud Plan for 1 Workstation
VALUE
Comes with 500GB Cloud Storage
PRO
Comes with 1TB Cloud Storage
PREMIUM
Comes with 2TB Cloud Storage
ULTIMATE
Comes with 4TB Cloud Storage
Get It Done With Amazing Features
Active Protection Automation
Say goodbye to modern cyber threats—our technology features automatic ransomware recovery and is now equipped with AI-driven static and behavioral anti-malware analysis, specifically designed to detect zero-day attacks.
Comprehensive Dashboard
A clear and thoughtful report designed to help you spot client issues, enabling you to find effective solutions and prevent accumulating problems that could impact your business.
Multiple Backup Types
One solution for backing up: disks or volumes (including all necessary boot information for the operating system), individual files or folders, system states (for Microsoft Windows), or ESXi settings.
Flexible Backup Storage Options
No matter if you choose Acronis cloud storage, Google Cloud, Microsoft Azure, your own cloud solution, or local networked storage, our versatile storage options can meet your preferred choice. Select the one that suits you best.
Instant & Universal Restore
Recovery time is significantly shortened, with RTO dropping as fast as 15 seconds. Thanks to Acronis's advanced technology and proven expertise, you no longer have to wait—everything happens instantly.
Remote Desktop Assistance
Working from home is no longer a challenge—CyberGuardian Protect Cloud offers secure, remote access to devices for users and includes built-in remote desktop support along with technical assistance for clients.
Advanced Add-ons For Your CyberGuardian Protect Cloud VM Plan!
Advanced Security
Enhanced Signature-Based Detection
An improved malware signature database boosts detection accuracy and speed, enabling rapid identification of all known threats with little to no performance impact on agents.
Advanced Backup
Continuous Data Protection
Extends cloud backup capabilities to securely protect your data across over 20 workload types, enhancing automation and productivity within the most secure cloud backup solution available.
Advanced Management
Simplify Client Protection Management
Dedicate less time to managing fixes and more time to securing your data, applications, and systems. With Advanced Management added to our CyberGuardian Protect Cloud solution, you get automated patching and simplified workflow planning to cut down on administrative tasks.
Full of Features
Our web hosting offerings come packed with features, carefully crafted to meet customer needs. Explore our complete feature list.
| Self-Managed management portal |
| #Cyberfit Score (Windows Only) |
| File and folder level backup and restoration |
| Disk and Entire Machine Backup and restoration (VM and Physical Machine only) |
| Incremental backups method |
| Customizable schedule and retention (VM and Physical Machine only) |
| Backup encryption |
| Monitoring and reporting |
| Vulnerability assessment for Windows OS (Excluding Windows 3rd party products) |
| Centralized and group management |
| Auto discovery and remote agent installation |
| Hardware inventory collection (Windows Only) |
| Remote desktop |
| Protection Exclusions |
| Device control |
| Advanced Security (Windows OS Only) – RECOMMENDED ADD-ONS |
| URL filtering |
| Exploit prevention |
| Real-time protection |
| Event monitoring |
| Anti-ransomware protection with automatic rollback |
| Active Protection |
| Network folder protection |
| Full threat containment including endpoint quarantine and isolation |
| Event monitoring |
| Cryptomining process detection |
| Advanced Management (Windows OS Only) |
| Patch Management |
| Software inventory collection |
| Fail-safe patching |
| ML-based monitoring and smart alerting |
| Out-of-the-box Cyber Scripting |
| Machine intelligence |
| Drive health monitoring |
| Advanced Backup |
| MSSQL and Microsoft Exchange clusters |
| MariaDB and MySQL |
| Oracle DB |
| SAP HANA |
| Data protection map |
| Continuous Data Protection (Windows Only) |
| Off-host data processing |
Backup Job Management & Restore Assistance (Remote)
Scope (Included)
For backup systems and jobs identified as in-scope Managed Assets, Everbex will:
- Configure and maintain backup jobs according to the backup plan agreed with Customer (sources, schedule, retention, target).
- Monitor backup job status and perform basic troubleshooting for failed or incomplete jobs.
- Notify Customer of repeated backup failures and recommend corrective actions (e.g. increase storage, adjust schedule).
- Perform test restores or production restores upon Customer request, within agreed timeframes, subject to available backup data.
- Provide basic backup status reporting (e.g. monthly overview of job success/failure).
Everbex Managed Service for CyberGuardian Protect Cloud
Backup Job Management & Restore Assistance (Remote)
Service Overview
Everbex Managed Service for CyberGuardian Protect Cloud is a fully guided, operational layer on top of your CyberGuardian subscription. We configure, monitor, and maintain your backup jobs based on an agreed backup plan, and we provide restore assistance when you need to recover files, systems, or workloads—helping you keep business data protected, resilient, and recovery-ready.
Built to support organizations that need secure cloud backup with data sovereignty in Malaysia and resilient infrastructure hosted in a Tier-3 data center with 99.9% uptime SLA.
This Managed Service add-on can be applied to any CyberGuardian Protect Cloud plan:
1 Server plans (VALUE/PRO/PREMIUM/ULTIMATE)
1 VM plans (VALUE/PRO/PREMIUM/ULTIMATE)
1 Workstation plans (VALUE/PRO/PREMIUM/ULTIMATE)
It supports your included feature set such as: self-managed portal, backup/restore (file/folder and machine-level where applicable), monitoring/reporting, vulnerability assessment for Windows OS (excluding 3rd-party products), and remote desktop.
Default Coverage (Included):8×5 Business Hours
Monday to Friday, 9:00 AM – 5:00 PM (Malaysia Time)
Excluding Malaysian public holidays (unless otherwise agreed)
Optional Upgrade: 24×7 Coverage
For customers who require after-hours operational response and restores, 24×7 coverage is available as an add-on.
For backup systems and jobs identified as in-scope Managed Assets, Everbex will:
1) Backup Plan Implementation & Job Configuration
Configure backup jobs (sources, schedules, retention, storage targets) based on the agreed backup plan
Apply recommended best practices for backup configuration
Ensure encryption settings are enabled as required (where applicable)
2) Backup Job Monitoring & Operational Management
Monitor backup job status and take action on failed/incomplete jobs (within coverage hours)
Perform first-level troubleshooting and tuning (e.g., schedule adjustment, retention alignment, basic agent checks)
Escalate to customer when access, system change, storage expansion, or infrastructure action is required
3) Restore Assistance (On Request)
Assist with test restore and production restore requests
Restore actions are performed within your subscribed support coverage (8×5 or 24×7)
4) Reporting
Monthly backup health summary (job success/failure overview and key observations)
- 8×5 customers: incidents and restore requests are handled during Mon–Fri, 9am–5pm
24×7 customers: incidents and restore requests can be handled anytime, including nights/weekends/public holidays
For out-of-coverage requests (8×5 plan), Everbex can either:
- queue and respond on the next business day, or
- handle after-hours as ad-hoc billable support (if customer requests and access is available)
Provide correct backup requirements (RPO/RTO targets, retention, exclusions, critical systems list). note: near-zero RPO/RTO capability and fast restore options, but the exact targets must be agreed per workload.
Provide access/credentials required for agent deployment, backup sources, and approved storage targets.
Confirm restore requests (what to restore, where, when) and validate application-level consistency after recovery (especially for databases/apps).
Restore success depends on available backup data and the integrity of the backed-up source.
Windows vulnerability assessment applies to Windows OS scope and excludes 3rd-party products (as stated).
Issues outside backup scope (WAN outages, endpoint hardware faults, application bugs, OS corruption unrelated to backup operations) may require separate incident/project support.
Frequently Asked Questions
Want To Know More About CyberGuardian
Backup and Cyber Security Solutions for your Organisation?
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