Managed services is the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses.
It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.
Under this subscription model, the customer is the entity that owns or has direct oversight of the organization or system being managed whereas the Managed Services Provider (MSP) is the service provider delivering the managed services.
The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.
Ever wondered what it would be like to work in a computing environment where everything worked exactly how you wanted it to? We designed Worry-Free IT, a managed IT service, with the intent to get as close to this vision as possible without creating high overhead costs for your business.
With one predictable monthly price, it makes business sense for both you and us. We solve your computer and network problems as efficiently as possible, while you don’t have to worry about rocketing hourly costs. In addition, we’ll get to know your business and your network so we can troubleshoot issues quickly and more effectively.
EVERBEX offers managed services in the following areas:
Our Network Operations Centre (NOC) is designed to alert our highly skilled technicians of potential problems before they arise.
Our monitoring services cover the following:
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